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Discussion Starter · #1 ·
Does anyone have any experience of Warranty Holdings?

I am currently trying to claim for a new gearbox for Evo5, 5th gear is rumbling and vibrating.

Mitsu are aware of the problem, but Warranty Holdings will not pay for a new gearbox, arguing that they will only pay for a rebuild. Problem is that rebuild is £200 more than a new box, and spares will take 10-12 weeks to be delivered from Japan.

Gearboxes are ex-stock apparantly!

Any similar experiences, or am I caught in an unusual dilema
 
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Discussion Starter · #2 ·
i have warranty holdings cover.

was told it is nigh on impossible to get em to fork out for things like gearboxes etc. particularly if they aren't fully broken yet. be interested to hear how you get on.
might be worth taking whatevers on offer from them!!! http://www.ltregister.f9.co.uk/graphics/Happy.gif border|EQU| 0 align|EQU| middle >

JOn
 
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Discussion Starter · #3 ·
Without wanting to finer point on it they are ****, they wriggle more than a lap dancer on cocaine http://www.ltregister.f9.co.uk/graphics/happy1.gif border|EQU| 0 align|EQU| absmiddle >
I have just got gearbox parts for my E6 from Coord with no problems.

Kevin A
 
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Discussion Starter · #4 ·
Sorry to say this but I have to agree that Warranty Holdings are worse than crap.
I spoke to the Service Manager at my Local Mits dealer about them ages ago and he used to use them as their Warranty Supplier at his old Renault Garage where he worked. They had loads of trouble with them and they eventually gave up and went somewhere else.
Not only will they wriggle out of paying for parts they will only pay a maximum of £25/hour labour so if you are getting the work done at a Mitsubishi Garage then you could be forking out up to another £35/hour out of your own pocket!

Be careful when getting a warranty because Warranty Holdings underwrite quite a few different named/branded policies. Just check to make sure who you have to write to to make a claim. If it says WHA then steer clear.
 
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Discussion Starter · #5 ·
I have warranty with them. They are supposed to be one of the best... but!

I needed a replacement for the output shaft bearings on my E6 which were rumbling. They refused to pay because they only pay for Mechanical Breakdown not wear and tear. Although they agreed that in a car with just 12,000 miles on it it wasn't wear and amp; tear.

Ended up getting a £400 contribution to the labour costs - but I still had to pay for the part! Yet if I'd left it until it exploded and wrecked the gearbox, then (according to them)they would have paid for a rebuild.

Not impressed.
 
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Discussion Starter · #6 ·
Complete waste of time........
I had them cover my R5 GT turbo many moons ago and paid extra to cover my turbo going bang.When it did go bang I phoned them and was told to book it in at the garage I wanted the work done.I chose a specialist tuner for the job and they were happy with this.All the tuner had to do was call on the day to get an authorization number and send the bill to them.I drove all the way down to Poole,got dropped off in Bournemouth to spend a nice day on the beach while my car was done.To my horror when I phoned to see if the car was ready he said he could not get the authorization number and they wanted to inspect the turbo,an engineer could be there in 3 days.I had no choice but to stump up the cash myself and try the warranty holdings the next day to see what the hell was going on.I managed to get through to some robot who was reading a script saying they would not pay anything now as the work was carried out without a authorization number.Me being not very good at keeping calm called in my dad to get my money.It took about 3 weeks of calling and getting the garage I bought the car from to have a go and I finally got my money.Not the £450 for the turbo but a token sum of £150.Better than nothing I thought when to my suprise the next day another cheque for £150 arrived.
My advice is don`t bother with it......
 
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