Sent my Roadangel back to Blackspot for repair as it had started becoming unreliable with the camera database then started to not get satellite lock etc. etc. I had a real downer on Roadangels at that point, especially as I had a lifetime subscription for the thing! Anyway, I ring 'em up say can I send it back for repair, they say yes, I await phone call or letter telling me how much it'll cost and the thing turns up in the post obviously having been overhauled - no charge. My faith has been restored!