I first posted up on this months ago but want everyone to be aware whats going on. I do not want anyone else to go through this so please have a scan and choose your underwriter carefully.
PITA but par for the course with insurance claims FWIW this would never happen to me as I would insist the car is fixed at a garage of my choice as per my legal rights.
I had some stupid little t*sser diving his mummys Saxo hit the back of my Evo 7 around 6 weeks ago. His insurers called me and asked if they could collect my car and take it to "an approved repairer". After telling them to "Fu*k right off" i got it repaired at my local painters within 4 weeks and i am very pleased with the work...they even fixed a dent in the rear wing that was done before!!
You always have the choice of where to go and who repairs your car, you will get bullied a little but stick to your guns, tell them to p*ss off and go where you choose......you must have insurance but where you use it is always your choice!!!!!
Dave.
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